Privacy policy

Privacy Policy

Last updated: 29/11/2025

This Privacy Policy describes how Knowhere Attire (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from [yourstore.com] (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

A. Personal Information

When you visit or purchase from our Site, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely by payment gateways; we do not store card details)

  • Order details and transaction history

B. Device Information

Automatically collected when you browse the Site:

  • IP address

  • Browser type and version

  • Device type

  • Cookies and tracking identifiers

  • Pages viewed, time spent, and referring websites

C. Customer Support Information

If you contact us for assistance, we may collect:

  • Messages

  • Attachments

  • Any additional information you provide

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates & delivery information

  • Provide customer support

  • Detect fraud or unauthorized activity

  • Improve our products, services, and website

  • Personalize your shopping experience

  • Send marketing emails (only with consent; you can unsubscribe anytime)

3. Sharing Your Information

We may share your information with trusted third parties for specific purposes:

A. Service Providers

  • Payment processors (Shopify Payments, PayPal, Stripe, etc.)

  • Shipping and logistics partners

  • Dropshipping suppliers (e.g., CJdropshipping)

  • Email marketing platforms

  • Analytics tools

These providers only receive information necessary to perform their services.

B. Legal Requirements

We may share information if required by:

  • Law

  • Government authorities

  • Court orders

  • Fraud investigations

4. Cookies and Tracking Technologies

Our Site uses cookies to improve your experience, including:

  • Session cookies

  • Analytics cookies

  • Preference cookies

  • Advertising/retargeting cookies

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We retain your information:

  • For as long as needed to fulfill orders

  • To comply with legal obligations

  • For fraud prevention and financial records

You may request deletion of your personal data anytime (unless required for legal purposes).

6. Security of Your Information

We use industry-standard security measures to protect your data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your region, you may have rights to:

  • Access the information we store

  • Request corrections

  • Request deletion

  • Withdraw consent for marketing

  • Opt out of tracking cookies

To request any of the above, contact us at support@[yourstore].com.

8. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.

9. Children’s Privacy

We do not knowingly collect data from children under 13.
If you believe a child has provided information, please contact us to remove it.

10. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@[yourstore].com
Address: [Your Business Address] (optional)