Terms of Service

Terms of Service

Last updated: 29/11/2025

Welcome to Knowhere Cloths (“we”, “us”, “our”). By accessing or purchasing from our website [yourstore.com] (the “Site”), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

If you do not agree to these terms, please do not use our Site.

1. General

By using this Site, you represent that you are at least 18 years old, or you have permission from a parent/guardian to use the Site.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the Site after updates means you accept the changes.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose.
You must not transmit any viruses, malware, worms, or harmful code.
A breach of any Terms may result in immediate termination of your access to the Site.

3. Products & Pricing

All products listed on our Site are subject to availability.
Prices are displayed in MYR/THB and may change without notice.
We reserve the right to discontinue any product at any time.

4. Orders & Payment

By placing an order, you agree that:

  • All billing information provided is accurate and complete

  • You have the legal right to use the payment method provided

  • Orders may be cancelled if incorrect or fraudulent details are detected

We are not responsible for delays caused by payment verification issues.

5. Shipping & Delivery

We ship internationally using trusted logistics partners.
Delivery times may vary by destination and are estimates only.

Typical delivery time: 7–50 business days (depending on region and shipping service).

We are not responsible for:

  • Delays caused by customs, weather, or couriers

  • Incorrect shipping information provided during checkout

  • Duties, taxes, or import fees imposed by your country

For full details, see our Shipping Policy.

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information.

We reserve the right to refuse returns or refunds if the conditions stated in our policy are not met.

7. Accuracy of Information

We attempt to provide accurate product descriptions and images. However:

  • Colours may vary due to screen differences

  • Measurements may vary slightly due to manufacturing processes

We do not warrant that all information on the Site is error-free.

8. Third-Party Services

Certain content, products, or services may involve third-party suppliers (e.g., shipping providers, payment gateways).
We are not responsible for the practices or policies of third parties.

9. Prohibited Uses

You are prohibited from using the Site or its content:

  • For illegal activities

  • To violate laws or regulations

  • To infringe on intellectual property

  • To upload viruses or malicious code

  • To interfere with the Site’s security or functionality

Violation may result in termination of service.

10. Limitation of Liability

We do not guarantee that:

  • The Site will always be uninterrupted, error-free, or secure

  • Products will meet your expectations

To the fullest extent permitted by law, we are not liable for:

  • Any direct, indirect, or incidental damages

  • Losses arising from using our products or services

11. Indemnification

You agree to indemnify and hold harmless Knowhere Cloths from any claims, losses, damages, or expenses arising from your use of the Site or breach of these Terms.

12. Governing Law

These Terms are governed by and interpreted according to the laws of Malaysia.
Any disputes shall be handled in Malaysian courts unless specified otherwise.

13. Contact Information

If you have any questions about these Terms, contact us:

Email: support@[yourstore].com
Address: [Your Business Address] (optional)